Privacy Policy
Craystar Travel Agency ("Craystar," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By using our website (craystartravelagency.com) or submitting a quote request, you agree to the terms of this Privacy Policy.
Information We Collect
We collect information you voluntarily provide when you request a quote, contact us, or sign up for updates. This may include:
- Name
- Email address
- Phone number
- Travel preferences (destination, dates, group size, budget, occasion)
- Any additional details you share in your message
We also automatically collect certain technical information when you visit our website, including IP address, browser type, device type, pages visited, and referring website. This is collected through standard analytics tools (see "Cookies and Tracking" below).
How We Use Your Information
We use the information you provide to:
- Prepare and send you a custom vacation quote
- Communicate with you about your trip planning
- Book and manage your travel reservations with suppliers (such as Walt Disney World, Universal Orlando, and Royal Caribbean)
- Send occasional promotional emails about deals, new offerings, and travel tips (you can unsubscribe at any time)
- Improve our website and marketing
- Comply with legal obligations
How We Share Your Information
Craystar does not sell your personal information. We share your information only as needed to provide our services, including with:
- Travel suppliers (cruise lines, theme parks, resorts, hotels) when booking your trip
- Service providers that help us run our business (email platforms, CRM tools, website hosting)
- Legal authorities when required by law
We may also share aggregated, non-identifying data for marketing or analytics purposes.
Cookies and Tracking
Our website uses cookies and similar technologies to understand how visitors use our site and to improve your experience. We use Google Analytics to measure website traffic and user behavior. Google Analytics may collect information such as your IP address, browser type, and pages visited. This data is used in aggregate to improve our site.
You can disable cookies in your browser settings or opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.
Email Communications
If you submit a quote request, you consent to receive emails from Craystar regarding your inquiry and related travel offers. We may also send occasional promotional emails about deals, new destinations, and travel tips. Every marketing email includes an unsubscribe link, and you can opt out at any time. We comply with the CAN-SPAM Act of 2003.
Your Rights
Depending on your state of residence, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or deletion of your personal information
- Opt out of marketing emails (use the unsubscribe link in any email)
- Opt out of the sale or sharing of personal information (we do not sell personal information)
To exercise any of these rights, contact us at the email address listed below.
Children's Privacy
Craystar's services are intended for adults age 18 and older. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites (such as cruise lines or theme park sites). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect any changes. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Craystar Travel Agency
Email: eric.crayton@craystartravelagency.com
Phone: 417-771-0910
Springfield, MO
Website: craystartravelagency.com